Privacy Policy

Last updated: July 16, 2025

1. Introduction

At Nami Cloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our decentralized cloud services. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

• Name and email address
• Account credentials
• Payment information (processed securely through Stripe)
• Organization details

Automatically Collected Information

When you use our services, we automatically collect certain information:

• Log data (IP address, browser type, operating system)
• Usage data (features accessed, storage usage, API calls)
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To process your transactions and manage billing
• To send administrative information and updates
• To respond to your comments and questions
• To monitor and analyze usage patterns
• To detect, prevent, and address technical issues
• To protect against unauthorized access and abuse

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely and we use industry-standard encryption for data in transit and at rest.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• With service providers who assist in our operations (e.g., payment processing)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

6. Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

7. Your Data Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@nami.cloud
• By visiting the contact form on our website

13. Analytics and Tracking

We use Sentry for error tracking and performance monitoring to improve our services. This helps us identify and fix issues quickly. The data collected includes:

• Error messages and stack traces
• Performance metrics
• Basic device and browser information